Frequently Asked Questions

Everything you need to know about shopping with MGR Mobile Store.

Are your mobile phones brand new and original?

Yes, all mobile devices and accessories sold at MGR Mobile Store are 100% authentic, brand new, and come in original manufacturer packaging.

How long does shipping take?

We offer standard shipping which typically takes 3-5 business days, and express shipping options that deliver within 1-2 business days depending on your location.

What is your return policy for electronics?

We offer a 14-day return policy for unopened items. If the product is defective, please contact our support team within 48 hours of delivery for a replacement or full refund.

Do the smartphones come with a warranty?

All our smartphones come with a standard 1-year manufacturer warranty. We also offer extended protection plans for accidental damage at an additional cost.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.

Will these phones work with my network carrier?

Most of our devices are factory unlocked and compatible with all major GSM and CDMA carriers globally. Please check the specific network bands listed on the product page.